When customers turn up to their booking, send an automated email soon after. This is a great way to show love to customers and create lasting relationships that potentially lead to more business from them.
There are limitless ways you can utilize Resova's follow up email such as:
- Thank customers for booking with you
- Ask customers to write a review of their experience
- Persuade customers to check out and book other services
- Incentivize customers to book again with discount codes
See our instructional guide on customizing the follow up (thank you) email and best practices.